At Econic Laundry Solutions, we take a multi-levelled approach to service that ensures the fastest possible fix, wherever you are.

Our core service team is locally based and fully trained to ensure prompt response. To extend our reach and responsiveness, we’ve built a trusted network of over 50 accredited service agents across New Zealand and the Pacific Islands. Whether you’re in the heart of the city or on a remote island, help is always within reach. All our agents have direct access to our technical support team, ensuring even complex issues are resolved quickly and accurately.

When needed, we escalate directly to our factory-level technical teams for advanced diagnostics and support, minimising downtime and disruption.
With one of the largest spare parts holdings in the industry managed by dedicated full-time specialists and service vans stocked with critical components, we ensure fast dispatch and efficient resolution of every request.